Privacy Policy | ZZEnterprises

Frequently asked questions

Here are some common questions about our company.

What services does your company offer?

At ZZEnterprises, we specialize in the export of high-quality agricultural products, including rice, wheat, clove, cardamom, and more. Our services include seamless logistics, competitive pricing, and tailored export solutions to meet the unique needs of businesses worldwide.

How can I contact customer support?

You can reach our customer support team by emailing [email protected], calling +91 639-807-3029, or using the live chat feature on our website. Our dedicated team is available to assist with any inquiries or issues promptly.

What is your return policy ?

As our exports primarily cater to B2B markets, all products are shipped with proper documentation detailing product specifications and quality standards. Returns are only possible if the delivered product does not match the agreed-upon specifications in the documentation. For any concerns, please contact us immediately for resolution.

Do you ensure product quality during shipping?

Yes, we follow strict quality control measures to ensure that all products meet the highest standards before shipping. Additionally, our packaging is designed to maintain product freshness and safety during transit.

What payment methods do you accept?

We accept payments via bank transfer (SWIFT/RTGS), Letter of Credit (LC), and other secure methods as agreed upon during the order confirmation process.

What are your shipping terms and conditions?

We follow Incoterms (International Commercial Terms) to ensure clarity in shipping responsibilities. Our standard terms include FOB (Free on Board), CIF (Cost, Insurance, Freight), and EXW (Ex-Works), depending on customer requirements.

Do you offer custom packaging or labeling?

Yes, we offer custom packaging and labeling solutions to meet our clients' branding and regulatory requirements. Please share your specific needs while placing the order.

How do you ensure sustainability in your exports?

Sustainability is at the core of our operations. We work with suppliers who follow eco-friendly practices and ensure that our packaging is recyclable. Additionally, we continuously strive to reduce our carbon footprint.

What is your policy on product certifications?

All our products come with certifications like SGS, FSSAI, and other necessary compliance documents as required by the destination country. We ensure all export standards are met before shipping.